Shipping & Returns

At Rawness Collection, we're committed to getting your hair to you quickly and safely. We offer reliable shipping across the UK and internationally, with tracking on all orders. Most deliveries arrive within 5-7 working days. If you're not completely satisfied with your purchase, we accept returns within 30 days of delivery. Items must be unused and in original packaging. Once we receive your return, refunds are processed within 7-10 working days. For international orders, shipping times and costs vary by location. Please allow additional time for customs clearance. We cannot be held responsible for delays caused by customs or local carriers. If you have any questions about your order or need to arrange a return, please contact our customer service team. We're here to help make your experience seamless.